Welcome to Interiorologies! These Terms of Use (“Terms”) apply to your access to and use of the websites, mobile applications and online services (collectively, the “Services”) of Interiorologies LLC and our subsidiaries and affiliates (collectively, “Interiorologies” “we” or “us”) and your purchase of products and services from us, unless we provide you with different terms. By accessing or using the Services or making a purchase from us, you agree to be bound by these Terms and all terms incorporated herein by reference. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES OR PURCHASE PRODUCTS OR SERVICES FROM US.
These Terms do not alter the terms or conditions of any other agreement you may have with us. If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity agrees to be responsible to us if you or such entity violates these Terms.
We reserve the right to change or revise these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Services or updating the date at the beginning of these Terms. By continuing to access or use the Services or purchase products or services from us following the posting of any changes to these Terms, you confirm your acceptance of the revised Terms. We encourage you to review these Terms frequently to ensure that you understand the terms and conditions that apply when you access and use the Services and purchase products or services from us.
If you have any questions, comments or concerns about these Terms, please contact us at info@interiorologies.com.
1. Eligibility
The Services are not targeted toward or intended for use by anyone under the age of 18 or outside of the United States. By using the Services, you represent and warrant that you (a) are 18 years of age or older; (b) are a legal resident of the United States; (c) have not been previously suspended or removed from the Services or engaged in any activity that could result in suspension or removal from the Services; and (d) have full power and authority to enter into these Terms and that doing so will not violate any other agreement to which you are a party.
2. Registration and Accounts
In order to access and use certain areas or features of the Services, including to make any purchases, you will need to register for an Interiorologies account. When registering as a member, you agree to (a) provide accurate, current and complete account information; (b) maintain and promptly update your account information as necessary; (c) maintain the security of your account credentials and the information you provide to us; (d) do not share your account credentials with others; and (e) notify us immediately if you discover or otherwise suspect any security breaches related to the Services or your account.
3. Terms of Sale
These Terms govern the purchase and sale of products and services from and by Interiorologies.
3-1 Pricing and Availability
All prices are shown in U.S. dollars, and taxes, shipping and handling charges are additional. All products and services are subject to availability, and we reserve the right to impose quantity limits on any order, cancel all or any part of an order, and discontinue products and services without notice, even if you have already placed your order. All prices are subject to change without prior notice.
3-2 Payment and Billing Information
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, we will notify you and your order may be suspended or cancelled if you do not resolve the issue promptly. In the event that you want to change or update payment information associated with your online Interiorologies account, you can do so at any time by logging into your account and editing your payment information. You acknowledge that the amount billed may vary due to promotional offers, changes to your order or changes in taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.
3-3 Cancelling an Order
You may cancel your order as long as your request is made within twenty-four (24) hours of completing your purchase, provided that you have not yet received a shipment confirmation from us. In the event your order has already shipped, you may initiate a return in accordance with Section 4.11. To cancel an order, contact us at info@interiorologies.com.
3-4 Taxes
We are required by law in Washington and other states where we have a presence to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax. In certain states, we are also required to charge tax on shipping charges.
3-5 Errors
We attempt to be as accurate as possible and to eliminate errors; however, this site may contain typographical errors or inaccuracies and may not be complete or current. In the event of an error, whether on the website, in an order confirmation or in processing an order or delivering a product or service, we reserve the right to correct such error and revise your order accordingly (including charging the correct price) or to cancel the order and refund any amount charged.
3-6 Shipping and Handling
We do not currently ship products to all locations, we will notify you if your order is placed to be delivered in a location where we do not we ship products.
You agree to pay any shipping and handling charges presented to you at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. When you purchase a product from us, any shipping times we provide are estimates only and actual delivery dates may vary. In addition, some products are delivered by our white-glove and/or entryway services and require an appointment with you for in-home delivery.
Title to, and the risk of loss for, all products pass to you upon delivery to you.
3-7 In-Home Delivery Service
Some products that are oversize, heavy, fragile or one of a kind are delivered by our In-Home Delivery service to ensure that they arrive safely. In-Home Delivery products cannot be shipped by any other delivery method because of their weight, their size and/or the special care and handling they require. White-glove deliveries are made Monday through Friday, 8 a.m. to 5 p.m. Weekend delivery is not available.
As part of our In-Home Delivery service, we will bring the product(s) into your home. In-Home Delivery service is unable to provide assembly and construction, and we cannot move existing furniture or make any modifications to your home. Please measure your space (doorways, elevators, stairways, etc.) before buying products from us to ensure that they will fit into your home. If a product does not fit, it will be sent back to us and return shipping charges and a restocking fee will be deducted from the amount of your refund. In addition, the original shipping charges will not be refunded.
Please contact us at info@interiorologies.com if there could be any delivery challenges at your home, such as multiple flights of stairs or a narrow or long driveway. Note that additional charges may apply in such instances.
3-8 Damaged or Missing Products
Upon receipt of your order, please inspect your package. If you receive a damaged product, Interiorologies will replace the product or issue a refund (including shipping charges) at no cost to you. Simply fill out this form to let us know what happened.
In the event that you observe significant damage to the product’s outer packaging, please reject the shipment and have the carrier return it. If there is minor damage to the packaging, please indicate this when you sign for the shipment.
Please note that some products are shipped directly from the manufacturer, and others are shipped to our warehouse first for repackaging. As a result, your purchases may arrive in multiple shipments. Please visit the “Orders” section of your online Interiorologies account to track the status of your orders. If all of your shipments have been delivered and you are still missing products, please contact us at info@interiorologies.com immediately.
3-9 Returns and Refunds
We accept returns and issue refunds for certain products that are returned to us in an unused and re-saleable condition within 14 days of receipt. Note that some products are not eligible for return. You can find out if a product is eligible for return by reviewing the product description on the Services, your order confirmation email or the order details page in the “Orders” section of your online Interiorologies account. Products marked “final sale” are not eligible for return.
In the event that we issue a refund, we will credit the payment method you used to purchase the product, but note that we will not refund the original shipping fees. We may also charge return shipping and restocking fees.
4. Third-Party Content
We may display content, advertisements and promotions from independent vendors and other third parties through the Services or in shipments with products (collectively, “Third-Party Content”). We do not control, endorse or adopt any Third-Party Content, and we make no representations or warranties of any kind regarding such Third-Party Content, including, without limitation, regarding its accuracy or completeness. Please be further advised that, pursuant to Section 230 of the federal Communications Decency Act, providers of interactive computer services are not considered or treated as publishers or speakers of information that is provided by other information content providers.
You acknowledge and agree that your interactions with third parties providing Third-Party Content are solely between you and such third parties, that third parties are solely responsible for Third-Party Content.
5. User Conduct
You agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct, while accessing or using the Services or any third-party platforms where we have an official presence (such as Facebook, Twitter, Instagram, Pinterest and YouTube).
You agree that you will abide by these Terms and will not:
• Transmit any information, data, text, images, files, links or software through the Services, except as authorized by us;
• Use or attempt to use another member’s account without authorization from such member and Interiorologies;
• Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;
• Introduce to the Services any viruses, worms, Trojan horses and/or harmful codes;
• Obtain unauthorized access to any computer system, including, without limitation, access to any API that may be provided by Interiorologies in a manner not authorized by us;
• Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the Services you are not authorized to access;
• Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation;
• Impersonate any other person, including, but not limited to, a registered member of the Services or an employee of Interiorologies;
• Invade the privacy or violate any personal or proprietary rights, including intellectual property rights, of any person or entity;
• Conduct fraudulent activities;
• Develop any third-party applications that interact with User Content or the Services without our prior written consent;
• Collect or harvest information regarding other users of the Services for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial email;
• Use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the Services, extract data or otherwise interfere with or modify the rendering of Service pages or functionality;
• Use the Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
6. Disclaimers
What follows applies only to your use of our Site and does not affect any rights you have under the Uniform Commercial Code, applicable laws addressing products liability or rights you have pursuant to our return policy at Interiorologies.com. We accept returns on most products subject to certain exclusions. Please refer to our return policy for further details. The following, though, is important information about your use of this Site.
THIS WEBSITE CONTENT IS PROVIDED ON AN “AS AVAILABLE” AND “AS IS” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENTS.
7. Modifications
We reserve the right to change any and all Materials and to modify, suspend or stop providing access to the Services (or any features or functionality of the Services) at any time, without notice. You acknowledge that temporary interruptions in the availability of the Services may occur from time to time as normal events.
8. Termination
We reserve the right to terminate your right to access and use the Services, at any time and for any or no reason.
9. Governing Law
THESE TERMS, YOUR ACCESS TO AND USE OF THE SERVICES, AND YOUR ORDER, RECEIPT AND USE OF PRODUCTS AND SERVICES YOU PURCHASE FROM US SHALL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF WASHINGTON, WITHOUT REGARD TO CONFLICT OF LAW RULES OR PRINCIPLES (WHETHER OF THE STATE OF WASHINGTON OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY OTHER JURISDICTION.
10. Miscellaneous
Unless otherwise specified herein, these Terms constitute the entire agreement between you and Interiorologies with respect to the Services and any products and services you purchase from us and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Interiorologies with respect to the same. Interiorologies failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The section headings contained in these Terms are included for convenience only and shall not limit or otherwise affect the terms contained herein. These Terms, and any rights and licenses granted under these Terms, may not be transferred or assigned by you without the prior written consent of Interiorologies. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights on any other person or entity.